Professional Administrative Services

FusionPoint’s first-rate, highly experienced, knowledgeable, and reliable staff are committed to going beyond the expectation of our customers to meet their administrative and clerical expectations.


Administrative & Clerical Support Services

  • Full Administrative & Clerical Support Services
  • Draft letters & correspondence
  • Desktop publishing & word processing
  • Answer telephones & relay accurate messages
  • Time and expense voucher processing
  • Calendar/schedule and travel management
  • Mail & fax processing
  • File management

 


Technical Writing & Editorial Services

  • Establish documentation & production standards & procedures
  • Communicate with authors on editorial & production policies & procedures
  • Manage draft, final products, deliverables & schedules
  • Convert technical information into easily understandable language
  • Prepare operating manuals, guides, manuscripts, reports & publications
  • Review copy for errors in grammar, punctuation & spelling
  • Check copy for readability, style & agreement with editorial policy(ies)
  • Research & verify facts, dates & statistics

 


SOP Development

  • Conduct research & interviews & consult with stakeholders
  • Outline process(es) to assist with the development of workplace/operation specific SOPs
  • Prepare SOP templates, layout & SOPs
  • Provide written instructions for performing tasks in a standardized manner
  • Identify roles & responsibilities
  • Prepare SOPs in a clear, concise, logical, step-by-step, easy-to-read format
  • Review & maintain SOPs