Information Management Support
Business Process Protection
- Build the playbooks your business needs before mistakes, turnover, and bottlenecks cost you.
- Develop customized SOPs, workflows, and process maps for daily business operations.
- Identify operational gaps, bottlenecks, duplication, and undocumented procedures.
- Create business continuity playbooks to reduce disruption from turnover, absences, or growth.
- Standardize processes across departments, locations, teams, or service lines.
- Document role responsibilities, approval steps, quality checks, and escalation paths.
- Support compliance readiness by organizing policies, procedures, and internal controls.
- Convert informal “tribal knowledge” into clear, repeatable operating procedures.
FOIA Processing
- Review, organize, and prepare Freedom of Information Act request files.
- Track FOIA request deadlines, correspondence, status updates, and required actions.
- Assist with document collection, indexing, review, and response package preparation.
- Support redaction coordination and exemption tracking, as directed by agency guidelines.
- Maintain FOIA logs, request databases, and production records.
- Prepare correspondence templates, acknowledgment letters, and response summaries.
- Support high-volume FOIA backlogs through structured administrative processing.
Document Scanning & Indexing
- Scan paper records into digital formats for secure storage and retrieval.
- Index documents by client, case number, account, date, department, or document type.
- Apply naming conventions, folder structures, and metadata standards.
- Perform quality checks for image clarity, completeness, orientation, and duplication.
- Convert physical files into searchable electronic records when OCR is available.
- Support backfile conversion, archive cleanup, and records modernization projects.
- Organize scanned files for upload into document management systems.
NAICS CODES
518210 Data Processing, Hosting, and Related Services
541611 Administrative Management and General Management Consulting Services
541618 Other Management Consulting Services
541690 Other Scientific and Technical Consulting Services
541990 All Other Professional, Scientific and Technical Services
561110 Office Administrative Services
561410 Document Preparation Services
561499 All Other Business Support Services
561990 All Other Support Services
Contact Us
Dawne D. Woods
President & CEO
240-404-7774
Visit Us
Headquarters
9701 Apollo Drive
Largo, MD 20774